Terms and Conditions

Overview

These Terms and Conditions ("Terms") govern your access to and use of the CourtClasses.com website, services, courses, student portal, mobile features, communications, and related products and services (collectively, the "Services") provided by CourtClasses.com LLC ("CourtClasses.com," "Company," "we," "us," or "our"). By accessing, browsing, registering for, purchasing, enrolling in, or using any portion of the Services, you agree to be bound by these Terms, our Privacy Policy, Refund Policy, Attendance Policy, Rescheduling Policy, Certificate Policy, Subscription Billing Policy, Academic Integrity Policy, and any additional policies posted on the website. If you do not agree to these Terms, you may not access or use the Services.

1. About CourtClasses.com

CourtClasses.com provides online educational programs, court-related courses, probation-related courses, diversion programs, personal development courses, live Zoom instruction, self-paced learning opportunities, and related educational services. Courses may be used for court requirements, probation requirements, diversion programs, employer requirements, educational purposes, or personal development. Acceptance of any course by a court, probation department, employer, school, licensing agency, or other third party is determined solely by that third party. CourtClasses.com does not guarantee acceptance of any course unless specifically stated in writing.

2. Eligibility

You must be at least thirteen (13) years of age to create an account or use the Services. Users under eighteen (18) years of age should obtain permission from a parent or legal guardian before registering for a course. By using the Services, you represent and warrant that:

• You meet the minimum age requirements
• The information you provide is accurate and complete
• You have the legal authority to enter into this agreement
• You will comply with all applicable laws, regulations, court orders, probation requirements, and program requirements

3. User Accounts

Certain portions of the Services require creation of a user account. Accounts may be created automatically following course purchase or enrollment. You are responsible for maintaining the accuracy of your profile information, including your legal name, email address, phone number, and any court or probation-related information. CourtClasses.com reserves the right to suspend, restrict, or terminate any account that contains false, misleading, incomplete, or fraudulent information. You agree to:

• Maintain accurate and current information
• Keep your login credentials confidential
• Notify us immediately of unauthorized access
• Accept responsibility for all activity occurring under your account

4. Account Security

You are responsible for safeguarding your username and password. CourtClasses.com reserves the right to require identity verification at any time. Failure to comply may result in suspension, termination, denial of certificates, or removal from the program without refund. You may not:

• Share login credentials
• Permit another person to access your account
• Access another user's account
• Use another person's identity
• Create multiple accounts to circumvent program requirements

5. Course Enrollment

Enrollment occurs when a student registers for and successfully pays for a course or program. Enrollment does not guarantee issuance of a certificate of completion. Students must satisfy all course requirements before becoming eligible for completion status. Some programs may require:

• Completion of an intake form
• Submission of supporting documentation
• Verification of eligibility
• Attendance at orientation sessions
• Acceptance of additional program-specific requirements

6. Third-Party Payers

CourtClasses.com permits payment by a third party. Certificates of completion will be issued in the name designated during enrollment and based upon the student information provided. CourtClasses.com is not responsible for errors resulting from incorrect information submitted during registration. Third-party payers may include but are not limited to:

• Parents
• Legal guardians
• Attorneys
• Employers
• Probation departments
• Government agencies
• Other authorized individuals

7. Course Access

Upon successful enrollment and payment, students will receive access to the applicable course or program. Course access may include:

• Student dashboard access
• Zoom class information
• Course materials
• Worksheets
• Assignments
• Progress tracking
• Certificates
• Program communications

Course Access Suspension

Access may be suspended if:

• Payments fail
• Required forms are incomplete
• Program requirements are not satisfied
• Attendance requirements are violated
• The student violates these Terms

8. Self-Paced Courses

Self-paced courses are designed to be completed independently by the student. Students generally have thirty (30) days from enrollment to complete a self-paced course unless otherwise specified. Students who fail to complete a course within the designated period may be required to pay a reactivation fee to restore course access. To successfully complete a self-paced course, students must:

• Complete all required lessons
• View all required course materials
• Complete all required assignments
• Achieve a minimum score of seventy percent (70%) on any required final assessment

9. Live Zoom Courses

Students are responsible for attending all required sessions and complying with all attendance, participation, and conduct requirements. Additional requirements are outlined in the Attendance Policy. Live Zoom courses may include but are not limited to:

• Batterer's Intervention and Prevention Programs (BIPP)
• Thinking for a Change (T4C)
• Victim Impact Panels (VIP)
• Minor in Possession (MIP) programs
• Anger Management
• Other live educational programs

10. Modifications to Services

CourtClasses.com reserves the right to modify, update, discontinue, reschedule, or replace any course, instructor, schedule, feature, service, policy, or program at any time. Where reasonably possible, students will be notified of significant changes. CourtClasses.com shall not be liable for delays, interruptions, cancellations, or modifications resulting from circumstances beyond its reasonable control.

11. Payments

All fees are due in accordance with the pricing and payment schedule in effect at the time of enrollment. CourtClasses.com accepts payment through approved third-party payment processors, including but not limited to Stripe, Klarna, and other payment providers designated by the Company. Students are responsible for providing accurate billing information and maintaining valid payment methods. CourtClasses.com reserves the right to refuse enrollment, suspend access, deny attendance, or withhold certificates for unpaid balances. All prices, fees, and charges are subject to change without prior notice; however, changes will not affect payments already collected for an active enrollment unless otherwise disclosed.

12. Subscription Programs

Certain programs, including but not limited to BIPP and T4C, may be offered through recurring payment plans. By selecting a recurring payment plan, the student authorizes CourtClasses.com and its payment processors to automatically charge the selected payment method according to the chosen billing schedule. Payments previously collected are non-refundable except as otherwise provided in the Refund Policy. Students may have the option to:

• Pay weekly
• Pay monthly
• Pay the entire program balance in advance

Recurring Billing

Recurring billing shall continue until:

• Program completion
• Student withdrawal
• Administrative termination
• Cancellation by CourtClasses.com

13. Failed Payments

CourtClasses.com reserves the right to assess applicable processing fees or administrative fees where permitted by law. If a payment fails, is declined, reversed, disputed, or otherwise remains unpaid:

• Student access may be suspended
• Attendance privileges may be revoked
• Zoom access may be restricted
• Certificates may be withheld
• Program participation may be paused until payment is resolved

14. Refund Policy

Refund requests must be submitted within fourteen (14) days of purchase and are reviewed on a case-by-case basis by the Operations Manager. Self-paced courses, Zoom programs, subscriptions, and special programs may be subject to different refund considerations. CourtClasses.com reserves the right to approve, deny, or partially approve refund requests. Additional details are contained within the Refund Policy. Factors considered may include:

• Course access
• Attendance
• Course progress
• Assignment completion
• Certificate issuance
• Administrative costs incurred

15. Chargebacks and Payment Disputes

Students agree to contact CourtClasses.com before initiating a chargeback or payment dispute. Nothing in this section limits CourtClasses.com's right to pursue recovery of unpaid amounts through lawful means. If a student initiates a chargeback, dispute, reversal, or payment investigation after accessing course materials, attending classes, receiving course credit, or receiving a certificate of completion, CourtClasses.com reserves the right to:

• Suspend the student's account
• Suspend course access
• Withhold certificates
• Revoke certificates issued in error
• Restrict future enrollment pending investigation

16. Rescheduling

Students may reschedule a class prior to the scheduled start time. Unless otherwise stated by the Company, there is no limit on the number of reschedules that may occur before the scheduled class begins. Students who fail to attend a scheduled class without proper rescheduling may be considered a no-show and required to pay an administrative rescheduling fee. The amount of any rescheduling fee shall be determined by CourtClasses.com and may be modified from time to time. CourtClasses.com reserves the right to grant exceptions due to:

• Verified emergencies
• Medical situations
• Severe weather events
• Technical failures
• Other circumstances deemed appropriate by the Company

17. Attendance Requirements

Students enrolled in live Zoom courses must actively participate in scheduled sessions. Students arriving more than ten (10) minutes late may be denied attendance credit, subject to instructor discretion. Attendance credit may also be denied if a student leaves early, fails to participate, or otherwise does not satisfy attendance requirements. Students may be required to:

• Attend under their legal name
• Maintain an operational camera
• Remain visible during class
• Participate in course activities
• Follow instructor directions
• Remain present for the required duration of the class

Attendance Prohibited Conduct

Students may not:

• Attend while driving
• Attend while operating machinery
• Attend while actively working
• Attend from environments that create significant distractions
• Engage in conduct that interferes with instruction

18. Technology Issues and Emergencies

CourtClasses.com recognizes that emergencies and technical issues may occasionally occur. Attendance determinations remain within the discretion of the instructor and administration. CourtClasses.com reserves the right to require supporting documentation when appropriate. Instructors and administrators may consider:

• Internet outages
• Platform interruptions
• Power failures
• Severe weather
• Medical emergencies
• Other unforeseen events

19. Student Conduct

Students are expected to behave professionally and respectfully at all times. CourtClasses.com reserves the right to remove any student whose conduct interferes with the educational environment. The following conduct is prohibited:

• Harassment
• Threatening behavior
• Discrimination
• Bullying
• Intoxication during class
• Disruptive conduct
• Abusive language
• Unauthorized recording
• Sharing Zoom links
• Interfering with instruction
• Any unlawful activity

20. Disciplinary Actions

CourtClasses.com reserves sole discretion in determining appropriate disciplinary action. Where appropriate, partial refunds may be considered based on the percentage of the program completed. Students who violate these Terms, course requirements, policies, or instructor directions may be subject to:

• Warnings
• Removal from a class session
• Administrative suspension
• Program termination
• Certificate denial
• Account restriction
• Permanent removal from the platform

21. Class Recordings

CourtClasses.com does not routinely record live classes. By participating in a live class, students acknowledge and consent to recordings when reasonably necessary. Instructors, administrators, or authorized personnel may record all or part of a session for:

• Safety purposes
• Attendance disputes
• Misconduct investigations
• Compliance reviews
• Legal obligations
• Operational purposes

22. Force Majeure

CourtClasses.com shall not be responsible for delays, interruptions, cancellations, or inability to provide services resulting from events beyond its reasonable control. In such situations, CourtClasses.com may reschedule classes, extend deadlines, modify schedules, or provide alternative accommodations at its discretion. Events beyond reasonable control include but are not limited to:

• Internet failures
• Power outages
• Natural disasters
• Severe weather
• Government actions
• Public emergencies
• Labor disputes
• Instructor illness or emergency
• Technology failures

23. Certificates of Completion

Certificates of Completion are issued only after a student successfully satisfies all course requirements. Self-paced course certificates are generally generated automatically upon successful completion. Live Zoom course certificates may require administrative review prior to issuance. Certificates may be delivered electronically to the student and to any additional recipients designated by the student. CourtClasses.com is not responsible for delivery failures caused by incorrect email addresses provided by the student. Certificate eligibility may include:

• Completion of required coursework
• Completion of required assignments
• Meeting attendance requirements
• Passing required assessments
• Submission of required intake forms
• Resolution of outstanding balances
• Compliance with all program requirements

24. Certificate Corrections and Reissues

Students are responsible for ensuring that their legal name and certificate information are accurate. For self-paced courses, students may update eligible certificate information through their student dashboard. For live Zoom courses, certificate reissues requested due to student error may be subject to a certificate reissue fee. Certificate corrections resulting from an error made by CourtClasses.com shall be provided at no charge. CourtClasses.com reserves the right to require identity verification before modifying certificate records.

25. Certificate Verification

CourtClasses.com reserves the right to maintain records of course completion and certificate issuance. Certificates may contain unique identifiers, verification numbers, QR codes, or other authentication methods to verify validity. CourtClasses.com may provide certificate verification services for courts, probation departments, employers, educational institutions, government agencies, or other authorized recipients.

26. Academic Integrity

Students are expected to complete all coursework honestly and independently. The following conduct is prohibited:

• Taking a course on behalf of another person
• Allowing another individual to complete coursework
• Sharing accounts or login credentials
• Falsifying attendance
• Misrepresenting participation
• Submitting fraudulent assignments
• Altering certificates
• Using another person's certificate
• Providing false information during enrollment

Academic Integrity Violations

Violations may result in:

• Immediate removal from the program
• Denial of course credit
• Certificate revocation
• Suspension of account access
• Permanent ban from future enrollment

27. Student Identity Verification

CourtClasses.com reserves the right to verify student identity at any time. Failure to comply with identity verification requirements may result in suspension, denial of attendance credit, certificate denial, or termination of enrollment. Verification methods may include:

• Government-issued identification
• Video verification
• Enrollment documentation
• Other reasonable methods

28. Intellectual Property

All website content, course materials, videos, lessons, worksheets, graphics, logos, software, text, and educational content are the property of CourtClasses.com LLC or its licensors and are protected by applicable intellectual property laws. Students receive a limited, non-exclusive, non-transferable license to access and use course materials solely for personal educational purposes. Any unauthorized use may result in legal action. Students may not:

• Reproduce course materials
• Distribute course materials
• Sell course materials
• Share course materials with others
• Record or copy instructional content without permission
• Create derivative works based on course materials

29. Student Submissions

Students retain ownership of homework assignments, uploaded documents, photographs, written responses, and other materials submitted through the platform. CourtClasses.com does not claim ownership of student-submitted content. By submitting content, students grant CourtClasses.com a limited license to:

• Store submissions
• Review submissions
• Evaluate submissions
• Provide feedback
• Maintain records necessary for program administration

30. Record Retention

Records may be maintained for approximately three (3) years following course completion or account inactivity, unless a longer retention period is required by law, court order, regulatory requirement, or operational necessity. CourtClasses.com may retain records including:

• Attendance records
• Completion records
• Certificate records
• Payment records
• Communication records
• Student account information

31. Privacy

The collection, use, storage, and disclosure of personal information is governed by the CourtClasses.com Privacy Policy. By using the Services, students consent to the collection and use of information as described in the Privacy Policy.

32. Communications

By creating an account, enrolling in a course, or using the Services, students consent to receive communications related to:

• Enrollment
• Attendance
• Scheduling
• Course completion
• Payment status
• Certificates
• Security notices
• Administrative updates

Communication Methods

Students may opt out of certain communications where permitted by law; however, transactional and administrative communications may still be required. Communications may be sent by:

• Email
• SMS text message
• Student dashboard notifications
• Other approved communication methods

33. Agency and Bulk Enrollments

CourtClasses.com may offer enrollment programs for courts, probation departments, government agencies, employers, schools, nonprofit organizations, and other entities. Additional agreements may apply to agency or bulk enrollment arrangements. In the event of a conflict between these Terms and a separate written agreement, the written agreement shall control.

34. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis. CourtClasses.com makes no warranties, express or implied, including but not limited to warranties of:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Continuous availability
• Error-free operation

No Guarantees

CourtClasses.com does not guarantee:

• Acceptance of any certificate by a third party
• Employment outcomes
• Court outcomes
• Probation outcomes
• Educational outcomes

35. Limitation of Liability

In no event shall CourtClasses.com's total liability exceed the amount paid by the student for the applicable course. To the fullest extent permitted by law, CourtClasses.com LLC, its owners, officers, employees, contractors, instructors, affiliates, agents, and representatives shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

• Use of the Services
• Inability to access the Services
• Course participation
• Certificate acceptance issues
• Technical failures
• Third-party actions

36. Indemnification

Students agree to defend, indemnify, and hold harmless CourtClasses.com LLC and its affiliates from claims, losses, liabilities, damages, costs, and expenses arising from:

• Violation of these Terms
• Violation of law
• Misuse of the Services
• Fraudulent conduct
• Intellectual property infringement

37. Binding Arbitration

Any dispute arising from or relating to these Terms, the Services, enrollment, payments, certificates, or course participation shall be resolved through binding arbitration administered by a recognized arbitration provider selected by CourtClasses.com. The arbitration shall take place in Harris County, Texas, unless otherwise required by law. The parties waive the right to trial by jury and further waive participation in class actions, collective actions, or representative proceedings.

38. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas without regard to conflict of law principles.

39. Severability

If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force and effect.

40. No Waiver

Failure to enforce any provision of these Terms shall not constitute a waiver of any right or provision.

41. Entire Agreement

These Terms, together with all referenced policies and agreements, constitute the entire agreement between the parties concerning the Services.

42. Changes to These Terms

CourtClasses.com reserves the right to modify these Terms at any time. Updated versions will be posted on the website with a revised effective date. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

43. Contact Information

CourtClasses.com LLC, 3934 FM 1960 Rd West, Suite 360, Houston, Texas 77068. Email: info@courtclasses.com. Phone: 866-892-5277. Questions regarding these Terms may be directed to the contact information above.